Job Description

Medical Technical Writer (HYB)
Key Responsibilities:

Create, edit, and maintain a wide range of medical and technical documents including clinical workflows, SOPs, user guides, compliance reports, and system documentation
Collaborate with clinical and technical subject matter experts to gather, validate, and transform complex information into clear, concise, and compliant documentation
Ensure all materials meet industry standards, including FDA, HIPAA, CMS, and internal UHG guidelines
Translate medical jargon and technical terms into accessible content for diverse audiences (internal teams, providers, payers, and regulatory bodies)
Manage document version control and approvals using tools such as SharePoint, Documentum, or Confluence
Work within Agile or SAFe environments to align documentation timelines with sprint/release schedules

Required Skills & Qualifications:

Bachelor's degree in Life Sciences, English, Technical Writing, or related field (Master's preferred)
5+ years of experience in medical or technical writing, preferably in a healthcare or payer environment
Strong understanding of healthcare terminology, medical coding (ICD-10, CPT, HCPCS), and clinical documentation
Experience documenting enterprise-level software or health tech platforms
Familiarity with regulations and compliance (HIPAA, CMS, FDA 21 CFR Part 11, etc.)
Proficiency in MS Office Suite, Adobe Acrobat, Visio, Confluence, and Jira
Excellent attention to detail, organization, and communication skills

Preferred Qualifications:

Prior experience working with or writing documentation for UnitedHealth Group, Optum, or other payers
Knowledge of EHR systems, claims processing, or value-based care documentation
Certification in technical writing (e.g., AMWA, STC) is a plus

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